Privacy Policy
Loanwalle is committed to protecting its customers' privacy and security. Through this privacy policy we explain how we collect and share information . We also identify the source from where we gather non-public personal information related to you and explain the measures we take to keep the information secure. We also indicate which information about you we will be sharing with our affiliates and with non-affiliated third parties.
This Privacy Policy explains our information collection and sharing practices. It identifies the sources from which we collect non-public personal information about you, details the measures we take to secure that information, and describes the information about you that we may share with our affiliates and with nonaffiliated third parties. What is given below will give you a fair idea about how we treat your personal data.
Information we collect from you
The information we collect from you are your name, postal and email address, date of birth, financial details, and any other information considered necessary.
Purpose of collecting information
The purpose of collecting the above information is to identify you and assess your application, provide you with all necessary information, protect you against fraud with regard to banking and finance and for periodically give information about Loanwalle's products and services
From where do we collect information about you?
- We collect data directly from your online application. We also take data from the information you provide on your interaction with our customer service department
- We may monitor and record your telephone conversation with us and our customer services department;
- We may collect information about your transactions, including loan balances;
- Collect from credit reference agencies and customer service providers regarding credit worthiness and credit history;
- information that is collected when you use the website. You may have provided the information to identify you and validate your use of the Website for fraud prevention purposes;
- information about your computer including your IP address, operating system and browser type. This is statistical data about browsing actions and patterns and is not in individually identifiable form;
- automatic information obtained by using 'cookies' when your browser accesses our Website and when you log-in.
Use and disclosure
We always try to ensure that the personal data that you have given us is only used for the purpose it has been taken
Usage
There is very restricted use of your personal data amongst
- those involved in maintaining, reviewing and developing our business systems, procedures and infrastructure
- our partners in financial transactions, including financial institutions, merchants and payment organizations
- credit and fraud reporting agencies, debt collection agencies, and organizations involved in our normal business practices
- your nominated representatives
- government or regulatory bodies, if required by law
Where we store and process your personal data
All the information that we gather about you is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. There are certain areas of the site for which you need a password to access. You are responsible for keeping this password confidential and not share it with anyone. While we make all efforts to ensure security of your data, we cannot guarantee its security as transmission of data over the internet is not completely secure.All transmissions are at your own risk. On our part we will use strict procedures and security features to prevent unauthorised access.
Our security system is at par with industry standards and we are constantly trying to evolve and upgrade our system.
Cookies
Loanwalle use cookies for security and to personalize your web browsing experience.
We may use cookies for some situations, such as:
- to allocate an identification number to your Internet browser (you cannot be identified from this number);
- to determine if you have previously visited the website;
- to track and report on website and online campaign performance;
- to identify other pages or third parties' websites you have accessed; and
- for fraud detection and security purposes
It is possible for you to configure your browser so that it does not receive cookies. However this means you will be unable to use secure services that require cookies in order to participate. Some of those services include (but are not limited to) our online application and some member features.
*Our attempt is to disburse your loan into your account in 2 hours from receipt of documents from you.
REFUND POLICY :
Loanwalle loan are disbursed following a physical verification of the customer’s residence and/or office and on upfront payment of an admin fee of 7 to 10 percent
AS our loans can be taken for even 2 days minimum, on refund even after a day, the customer is liable to pay that day’s interest
The admin fee collected in advance will not be refunded by the company
Customer is to convey his desire to refund the loan taken through the email id info@loanwalle.com
Any refunds, if applicable within the purview of our refund policy, will be processed over a period of 1-2 days.
The refund policy is subject to change by loanwalle.com. The changes will apply after due legal diligence. Suitable announcements will be made on the website and legally-compliant notice period will be given before any changes come into force.