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Consent Policy

This Consent Policy explains that, by using our Platform, you allow Loanwalle to access and use your information only for verification and loan-related purposes. You may withdraw your consent anytime, as permitted by law.

Introduction

Loanwalle, is a lending service provider, engaged in facilitating its customer/consumers/users in obtaining various loan products (herein after referred to as “Loan Facilitation Services” and more particularly defined below) from its RBI registered Non-Banking Finance Companies (NBFC)/ Banks (“Lending Partners”) through its various web and/or mobile based digital applications (“collectively referred to as “LOANWALLE Platform”). The details of the Lending Partners is as mentioned in Annexure -I. The Loan Facilitation Services allows you (also referred to as “you”, “your”, “consumer”, “users”) access your Credit Information available and maintained by the government regulated Credit Information Companies and avail the loans/credit facilities from LOANWALLE’s partner Non-Bank Financial Company/Banks (“Credit Institution” and more particularly defined below). By checking on the box and/or clicking on “Proceed”/“Submit”/“Continue”/“Check Loan Eligibility Now”/“Check Eligibility”, you hereby agree to avail the Loan Facilitation Services offered by LOANWALLE and/or allow the LOANWALLE to act as authorized agent to receive your credit information on the terms and conditions set out herein. If you do wish agree to terms and conditions set out herein, you should not use and continue further for availing Loan Facilitation Services offered by LOANWALLE.

1. Definitions

  • Credit Information: in relation to a consumer/user means any information including but not limited to credit score, amounts and/or nature of loans/cards, outstanding, repayment history/track record, credit behaviour, creditworthiness, credit enquiries etc. generated by the Credit Information Company using their proprietary algorithms and tools
  • Credit Information Company (CIC): shall mean the credit information company set up under the Credit Information Company (Regulation) Act, 2005 namely Experian, Equifax, Trans Union CIBIL, CRIF High Mark and their affiliates and partners with whom LOANWALLE has partnered
  • Credit Institution: shall refer RBI registered and regulated Non-Banking Financial Company/Banks having partnership with LOANWALLE for providing loan/credit facilities to the consumers/users of the LOANWALLE Platform;
  • Entities:shall mean entity(ies) other than each of the Lending Partners with whom LOANWALLE has partnered (including but not limited to third party for the purposes of verification/evaluation/assessment of various information/details provided by Credit Information Company and/or consumer/user as part of the Loan Facilitation Services;
  • End Permitted Use: shall mean use of the Credit Information obtained in the capacity of the authorized agent of the consumer/user for providing personalized/targeted Loan Facilitation Services through the LOANWALLE Platform. The Credit Information may also be used for evaluation/assessment of consumer/user eligibility for providing Loan Facilitation Services and/or sharing such Credit Information or any analysis based on such Credit Information to each of the Lending Partner and/or other Entities for Loan Facilitation Services
  • Loan Facilitation Services: shall refer to the facilitation service provided by LOANWALLE to the users/consumers on the LOANWALLE platform enabling them to apply and/or avail various loan products such as merchant loans, personal loans, credit cards etc. (with or without electronic/physical card) from each of the Lending Partners
  • LOANWALLE Platform: shall refer to all website (including all associated site links) and/or mobile based application/platform namely “Loanwalle" and/or such other website and/or mobile based application/platform, as may be owned/licensed (as the case may be), developed and/or operated by LOANWALLE from time to time;

2. Consent / Authorization

  • By checking on the box and/or clicking on “Proceed”/ “Submit”/ “Continue”/ “Check Loan Eligibility Now”/ “Check Eligibility”, you hereby absolute and unequivocal authorization and consent for the following:
  • You demonstrate your express interest/consent in availing the Loan Facilitation Services made available by LOANWALLE on the LOANWALLE’s Platform
  • You authorize and consent in favour of LOANWALLE to act as your agent before Credit Information Company (as per the terms contained in Schedule A & B) to request, receive and store Credit Information provided by the Credit Information Company for providing the Loan Facilitation Services and End Permitted Use. The above authorization and consent to act as an agent will continue till such time the Credit Information is required for providing the Loan Facilitation Services and/or End Permitted Use or till such time, you withdraw your consent to store or use such Credit Information or for a limited period of 6 months, whichever, is earlier.
  • You authorize and consent in favour of each of the Lending Partner to receive and store the Credit Information from the Credit Information Company and perform assessment on the Credit Information for the purpose of the evaluating your loan application through the LOANWALLE Platform.
  • You hereby authorize and consent in favour of LOANWALLE and/or each of the Lending Partner (as the case maybe) and further declare and confirm the following:
  • You hereby agree to submit voluntarily at your own discretion, the physical copy of Aadhaar card/physical e-Aadhaar /Virtual ID number/ masked Aadhaar / offline electronic Aadhaar xml as issued by Unique Identification Authority of India (UIDAI) /proof of possession of Aadhar to LOANWALLE for the purpose of establishing for performing Know Your Customer as per the respective internal policy of LOANWALLE and/or each of the Lending Partner (as the case maybe) and in accordance with the law;
  • You hereby authorize and consent to LOANWALLE and/or each of the Lending Partner to fetch your personal details from UIDAI/Digilocker or such other mode in accordance with the law;.
  • You hereby authorize and consent to LOANWALLE and/or each of the Lender Partner to perform verification /authentication of your Aadhaar through One Time Pin (OTP) (or similar Aadhar based authentication systems) to establish its genuineness through UIDAI/ Digilocker or through such other acceptable manner in accordance with the law;
  • You further confirm that the aforesaid information is being collected by LOANWALLE and/or each of the Lending Partner (as the case may be) to facilitate and/or evaluating (as applicable) the loan application made by you;
  • You authorize and consent in favour of LOANWALLE and/or each of its Lending Partners to verify/authenticate the Permanent Account Number (PAN) submitted by you from NSDL and/or in any other manner permitted by the law;
  • You authorize and consent in favour of each of the Lending Parter to download KYC details from C-KYC from the C-KYC Registry for processing my loan application.
  • You authorize and consent in favour of LOANWALLE and/or each of its Lending Partner to: 1.Conduct bank account verification through penny drop/reverse penny drop or any other mode 2.in accordance with the law; 3.Register mandate/standard instructions through NACH/UPI Autopay or such other mode in favour of the Lending Partner (only such Lending Partner who sanction the loan to you) or any other mode in accordance with the law;
  • You authorize and consent in favour of LOANWALLE to share the following with Credit Institution & Entities for the purpose of verification/authentication/retrieval/evaluation/assessment with respect to the Loan Facilitation Services and/or your application for availing loan from the Lending Partner and/or for End Permitted Use: 1. Photograph 2. Permanent Account Number 3. Aadhar details or proof of possession of Aadhar (in accordance with regulatory norms) Proof of Address and other Know Your Customer - documents, Contact Details such as name, email, mobile number etc., Bank Account Details and/or Income and financial business-related information

3. Declarations & Undertakings

  • You hereby declare that you are resident Indian and that all the particulars and information given during the Loan Facilitation Services for processing your loan application with each of the Lending Partner are true, correct and complete. You hereby further agree that you have not supressed any material information or knowingly/intentionally submitted any document/information which is not true or correct or is incomplete.
  • You are 18 years of age or more and of sound mind and competent to enter into a binding contract as per the Indian Contract Act, 1872.
  • You confirm that you have not been declared insolvent and/or barred by any law from entering into a contract including to avail the Loan Facilitation Services offered by LOANWALLE through its LOANWALLE Platform and/or for End Permitted Use
  • You hereby confirm that you are availing the Loan Facilitation Services out of your own free will and consent.
  • You hereby confirm that you shall review and shall satisfy yourself of the terms and conditions at which loan/credit facility is offered (if offered) by each of the Lending Partner through LOANWALLE Platform.
  • You hereby confirm and declare that loan (if granted by Credit Institution) will be not be used for any illegal or forbidden activity/business under the law
  • You will abide by terms and conditions of the loan/credit facility entered between you and the Lending Partner.
  • You undertake to inform the Lending Partner (which has sanctioned the loan, if any) in case of any update in the information provided or documents submitted by you for the grant of loan by the respective Lending Partner at the time of loan application and thereafter, as necessary.
  • You agree and consent that LOANWALLE and/or each of the Lending Partner and/or the Entities their authorized their third parties service providers/representatives may contact you on via call/emails/SMS/WhatsApp or any other electronic mode for giving the details/information of the Loan Facilitation Services offered by LOANWALLE and/or End Permitted Use including but not limited promotional/transactional communications, details/status pertaining to your loan application etc. with any of the Lending Partner.
  • You hereby authorize and give consent to the respective Lending Partner (which has sanctioned the loan facility) to disclose, without notice to you, the information furnished by you during the application process/ related documents executed in relation to the loan availed from the Lending Partner to Credit Information Companies/Rating Agencies, Service Providers, banks/financial institution, governmental/ regulatory authorities, third parties for KYC information verification, credit risk analysis, or for other related purposes that the Lending Partner may deem fit.
  • You expressly waive the Do No Call/Do Not Disturb registration with TRAI on your phone/mobile number for contacting you by LOANWALLE or each of its Lending Partner or Entities and/or their authorized their third parties service providers/representatives for Loan Facilitation Services and/or End Permitted Use.
  • You expressly and acknowledge that display of any loan/credit facility product over the LOANWALLE Platform does not constitute any sponsorship or recommendation or opinion or advice or approval of LOANWALLE against for such loan/credit facility product. You are obligated to review such loan/credit facility product on your and understand their terms and condition before availing any such loan/credit facility product.
  • You expressly agree and acknowledge that the LOANWALLE or LOANWALLE Platform is only acting as facilitator between you and each of the Lending Partner for Loan Facilitation Services. The final decision to whether approve or reject any loan reside with the respective Credit Institution as per its own underwriting policies and norms. LOANWALLE will not be liable for liabilities arising for any delay or rejection or approval by Credit Institution.
  • You understand and acknowledge that LOANWALLE or each of the Lending Partner or the Entities does not control the Credit Information provided by the Credit Information Company or verification of KYC and Income/financial documents through Digilocker/UIDAI/NSDL/GST Portal or such other similar website/repositories/portals maintained and operated by third parties. The information/documents are provided to each of the Lending Partner and/or Entities on “as is where is” basis is" without any express or implied warranty of any kind, including warranties of correctness, completeness, accuracy, merchantability, fitness for a particular purpose, or non-infringement.
  • merchantability, fitness for a particular purpose, or non-infringement. You hereby agree and accept LOANWALLE and/or each of its Lending Partner may by itself or through authorised persons, advocate, agencies, credit bureau, etc. verify any information given, check credit references, employment details and obtain credit reports to determine creditworthiness from for the purpose of providing the Loan Facilitation Service and/or processing the loan application (as the case may be) or to any statutory/regulatory authorities.
  • You hereby authorize and give consent to the respective Lending Partner (which has sanctioned the loan facility) to disclose, without notice to you, the information furnished by you during the application process/ related documents executed in relation to the loan availed from the Lending Partner to Credit Information Companies/Rating Agencies, Service Providers, banks/financial institution, governmental/ regulatory authorities, third parties for KYC information verification, credit risk analysis, or for other related purposes that the Lending Partner may deem fit.
  • You understand and agree that LOANWALLE may at its sole discretion amend and modify these terms and conditions from time to time and the same shall be applicable.
  • In addition, by agreeing to be bound by these the terms and conditions contained herein, you also agree and acknowledge that the use of this Loan Facilitation Services and/or End Permitted Use shall also be governed by the Terms & Condition and the Privacy Policy of LOANWALLE available on the LOANWALLE Platform (www.loanwalle.com), Lending Partners (details available in Annexure- I) and of the Credit Information Companies available on their respective web-sites to which you agree to be bound with.
  • You hereby confirm that the Consent Terms and Conditions as contained above shall be executed by us click wrap/mobile OTP mechanism. You shall be solely responsible to ensure that the OTP is not compromised or shared with any unauthorized users.

4. Indemnification

  • You agree to indemnity, defend and hold harmless LOANWALLE (including its parent/subsidiaries/affiliates/related parties), Credit Information Company, Credit Institution and/or Entities and their respective officers, directors, employees, agents, licensors and suppliers, and any third party providers forming part of the Loan Facilitation Service and End Permitted Use, from and against any and all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from your violation of these terms and conditions contained herein
  • You hereby agree and acknowledge that in no event shall LOANWALLE (including its parent/subsidiaries/affiliates/related parties) is be liable to any party for any damages of any kind, including but not limited to direct, indirect, special or consequential damages arising out of the use or inability to use the Credit Information, the LOANWALLE Platform, Loan Facilitation Services, End Permitted Use or arising out of loan facility provided by Credit Institution including without limitation, lost profits, loss of use, business interruption, or other economic losses, loss of programs or other data, whether in an action of contract, negligence or other action, even if LOANWALLE is advised of the possibility of such damages.

5. Applicable Law

  • You must comply with the applicable law while using the Loan Facilitation Services and/or End Permitted Use.
  • These terms and conditions shall be governed by and understood in accordance with laws of India and Courts in the city of New Delhi will have exclusive jurisdiction in regard to any dispute arising thereof.